{"id":23285,"date":"2020-03-12T09:59:06","date_gmt":"2020-03-12T07:59:06","guid":{"rendered":"https:\/\/puhastusekspert.ee\/privaatsuspoliitika\/"},"modified":"2026-01-16T01:08:42","modified_gmt":"2026-01-15T23:08:42","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/puhastusekspert.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\n
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Data Protection<\/h2>\n\n\n\n

Privacy policy<\/h2>\n<\/div>\n\n\n\n
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We are committed to protecting the privacy of our clients and users. Accordingly, we have developed the following privacy policy principles that govern the collection, use, disclosure, transfer, and storage of customer data. Our online activities are in full compliance with all relevant practices, applicable European Union legislation, and the laws of the Republic of Estonia.

Personal data may be collected in the following ways:<\/strong>
\u25e6 when you provide contact information (including your name, personal identification code, postal address, phone number, email address, and preferred method of contact) on our website or elsewhere (e.g., in our office);
\u25e6 when using the website, from customer account information or through cookies;
\u25e6 when making a purchase or placing an order in our store or online store, by storing personal contact details or data related to purchasing preferences (We may ask you to voluntarily provide personal data and information on certain sections of the website. Required personal data may include your name, address, postal code, email address, phone number, and other relevant information).<\/div>\n\n\n\n

Collection of other data<\/h2>\n\n\n\n
We also collect non-personal data that cannot be directly linked to a specific individual (such as gender, age, language preference, and location).
We may also collect information about customer activities on our website.
This data is aggregated and used to help us provide more useful information to our clients and to better understand which parts of our website, products, and services are of the greatest interest.
Aggregated data is treated as non-personal data within this privacy policy.<\/div>\n\n\n\n

Use and storage of collected personal data<\/h2>\n\n\n\n
With the help of the collected personal data, we can inform clients about product news, promotions, and upcoming events. Clients who do not wish to be on our mailing list or receive such notifications can remove themselves from the recipient list at any time.

We may also use the collected personal data to deliver goods and fulfill our obligations to the client.
By agreeing to the terms of this privacy policy, the client gives consent for their data to be processed automatically. You may withdraw your consent at any time through our website or by submitting a written request in a form that allows for written reproduction. The withdrawal of consent does not have retroactive effect.

To better serve our clients, we may share information about individual users with third parties who provide services to us and are contractually obligated to keep the shared information confidential. Such third parties may include, for example, our partners responsible for content delivery or translation services.

We store the client\u2019s personal data until the termination of the customer relationship. Data that we are required to retain under applicable laws (e.g., accounting records) will be stored in accordance with the legal requirements.
Puhastusekspert O\u00dc<\/strong> is the controller of personal data and transmits the personal data necessary for making payments (in the online store) to the authorized processor Maksekeskus AS<\/strong>.<\/div>\n\n\n\n

Protection of personal data<\/h2>\n\n\n\n
We take all necessary precautions (including administrative, technical, and physical measures) to protect clients\u2019 personal data. Access to modify and process the data is granted only to authorized individuals.

If you suspect that your personal data has been handled contrary to this privacy policy or that your data may have been disclosed to unauthorized persons, please notify us immediately. Only by doing so can we minimize potential harm.

Clients have the right to request the termination of their data processing, information about the use of their data, and the transfer of their data to themselves or to a third party in a commonly used format. To prevent misuse of customer data and rights, such requests can only be submitted in a form that allows the applicant\u2019s identity to be verified (digitally signed or personally signed at our office).

We reserve the right to respond to such requests within 30 calendar days.
A request to terminate data processing is considered a notice to terminate the customer agreement.<\/div>\n\n\n\n

Security<\/h2>\n\n\n\n
All personal data obtained during the visit to the website and the conclusion of agreements are treated as confidential information. The encrypted data transmission channel ensures the security of the website visitor\u2019s personal data.<\/div>\n\n\n\n

Privacy policy terms and amendments<\/strong><\/h2>\n\n\n\n
By using our website or completing a customer application, you acknowledge that you have read and agreed to these principles and terms. We reserve the right to amend the general terms of this privacy policy when necessary, informing all regular customers of any changes. However, we will do our best to keep our privacy policy up to date and easily accessible on our website.

The controller responsible for processing customers\u2019 personal data is Osa\u00fching Puhastusekspert<\/strong>. For any questions or concerns regarding this privacy policy or data processing, please contact us at info@puhastusekspert.ee<\/a><\/strong>.

You always have the right to contact the Data Protection Inspectorate<\/strong> or a court to protect your data. The Data Protection Inspectorate is a national authority that can also be contacted for consultation or assistance regarding personal data protection matters.<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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