info@puhastusekspert.ee +372 5611 1048
Our clients feedback
Anastassia Gorškova
SA Narva haigla
The Puhastusekspert training in our healthcare facility provided us with practical knowledge and skills on how to clean more efficiently and reduce the risk of infections. The trainer was able to explain complex processes in a simple and understandable way, highlighting the specific characteristics of the healthcare environment and the importance of proper cleaning. We gained valuable insights and hands-on skills that help us improve the quality of cleaning. One of the key aspects was learning that the use of microfiber cloths and the right techniques helps save both time and resources while ensuring a high level of cleanliness.
Anett Kentauria Liiva
MTÜ Eesti Maaülikooli Spordiklubi
Many thanks to Puhastusekspert! The training was truly thorough and inspiring. All participants were extremely satisfied with both the content and the presentation. Even the cleaning staff who had previously completed comprehensive training and were quite set in their usual work methods praised the course highly. The new knowledge and tips gave our employees a fresh boost, and today we already noticed greater enthusiasm and a willingness to try new techniques. Thank you very much for the excellent cooperation — if we ever need similar training in the future, I will definitely get in touch!
Evelina Suviste
Divitiae OÜ
I was pleased to take part in the UV lamp training. I want to thank Helge — she truly has the ability to inspire people to achieve more meaningful results. The UV lamp is a great innovation in the cleaning field, helping to improve our quality of life. I will definitely start applying the new knowledge about using the UV lamp in different locations to provide feedback to cleaning staff. It was interesting to see that, although I consider myself a real perfectionist, the UV lamp revealed the truth — the surfaces at home were actually quite dirty. I realized that I need to change my cleaning habits.
Liisi Lehtsaar-Reisner
Koristussemud OÜ
Attending Puhastusekspert trainings has given me the knowledge and skills in cleaning work that allow me, as a Level 5 Cleaning Services Manager, to stand tall with confidence and say that I truly know what I’m doing. Having also founded my own cleaning services company, I can confidently say that without the trainers at Puhastusekspert, I wouldn’t be the professional I am today.
Trainer Helge is an admirable person and a true role model — with her humanity, openness, straightforwardness, and professional expertise, she knows how to bring out the strengths and best qualities in her students. She was the one who encouraged and motivated me to keep going when I felt like giving up. Every experience is a victory, and the trainers at Puhastusekspert have more than enough of those!
Trainer Helge is an admirable person and a true role model — with her humanity, openness, straightforwardness, and professional expertise, she knows how to bring out the strengths and best qualities in her students. She was the one who encouraged and motivated me to keep going when I felt like giving up. Every experience is a victory, and the trainers at Puhastusekspert have more than enough of those!
Tiina Toomela
P. Dussmann Eesti
I attended a Puhastusekspert training and gained a lot of new knowledge about cleaning agents, tools, and cleaning work planning. I am extremely grateful to Helge and the other wonderful trainers who made this journey enjoyable and engaging. They have been excellent teachers, mentors, and friends. Thanks to the knowledge I acquired, I even received a letter of appreciation from the Police and Border Guard Board in 2023 for outstanding service. I definitely plan to continue developing myself in the cleaning field to make cleaning simple and understandable for everyone.
Marie Pärkma
Meieeluilu
The participants of my organizing course are true fans of Puhastusekspert! The guest lectures by Puhastusekspert are extremely popular and provide very useful, in-depth information on how to clean at home easily and with minimal use of chemicals. The guest lecturer, Helge Alt, truly knows what she’s talking about — she shares her knowledge with great enthusiasm and inspires course participants to start cleaning their homes in a stress-free way.
Alla Veermets
Puhastustööde juht tase 5 koolituse läbinu
The Level 5 training truly opened my eyes — it reinforced what I had learned and helped me understand how important it is to know about cleaning agents, tools, and ergonomics, and how much potential there is to save both time and money through this knowledge. The most exciting and intriguing part for me was budgeting and understanding its practical application. I would especially like to thank Puhastusekspert thesis supervisor Helge Alt, whose support during the preparation of my final project was invaluable.
Kaspar Martin Kivineem
Staar Puhastus
Puhastusekspert trainings are informative and highly engaging, led by knowledgeable and supportive professionals in their field. What’s especially great is that the training sessions include discussions where you can get guidance and learn how others handle different situations. See you at the next training!
Sandra
Koolitusel “Ümberõpe puhastusteenindaja juhiks” osalenu
It was an extremely useful training — I would even say life-changing. My sincere thanks to the trainers for their professionalism, warmth, and for delivering such a practical and meaningful course.
Monica Talts
Salu Jahimaja
I participated in the training “Retraining as a Cleaning Services Manager (EQF Level 5)” and was very satisfied with it. I gained many new techniques for my work, and the skills I learned for selecting cleaning products have been especially helpful. I’ve already been able to advise my family and friends on choosing cleaning products, tools, and cloths. I’ve even discovered some favorite tools and products I had no idea about before. In addition, I’ve made several great new friends through the training, and we still keep in touch and consult each other when needed.
Aleksander Korolkov
Tallinna Linnakantselei
On behalf of the Tallinn City Office, I would like to thank Puhastusekspert for their effective cooperation. We have received valuable support in developing cleaning service requirements, preparing public procurements, and monitoring cleaning quality. Communication with the Puhastusekspert team has always been smooth and pleasant, even in demanding situations.
Puhastusekspert is an impartial partner whose goal is to develop Estonia’s cleaning services market and introduce innovative solutions — even though this is often a complex and time-consuming process. I first heard about pre-moistened textiles and paperless quality control options several years ago during a Puhastusekspert training.
I wish you continued success in this rapidly developing yet challenging field. I am sincerely grateful for the knowledge, experience, and wisdom I have gained from you!
Puhastusekspert is an impartial partner whose goal is to develop Estonia’s cleaning services market and introduce innovative solutions — even though this is often a complex and time-consuming process. I first heard about pre-moistened textiles and paperless quality control options several years ago during a Puhastusekspert training.
I wish you continued success in this rapidly developing yet challenging field. I am sincerely grateful for the knowledge, experience, and wisdom I have gained from you!
Kadri Kopso
Kaarli Talukaup OÜ
I’m a fan of Puhastusekspert. I always get great advice from them — both for my bakery and for the community kitchen run by our nonprofit organization. As a farmer, I really appreciate that Puhastusekspert doesn’t talk in vague terms — everything they say is clearly explained and based on common sense. By following their guidance, I save both time and, in the long run, money.
What I also really like about Puhastusekspert is that they’re present even in rural areas — unlike many other well-known companies, whose interest tends to fade once they find out that the client is located in Väike-Maarja, 120 km away from the capital.
What I also really like about Puhastusekspert is that they’re present even in rural areas — unlike many other well-known companies, whose interest tends to fade once they find out that the client is located in Väike-Maarja, 120 km away from the capital.
Anett Uska
TP Kinnisvarahooldus OÜ
Our cooperation with Puhastusekspert has lasted for 15 years — and will certainly continue. When it comes to training our managers, Puhastusekspert is always our first choice, as they consistently provide training that meets our needs. The courses are always highly educational and practical in nature.
It’s a pleasure to see that Puhastusekspert continues to train both us and our clients to be more knowledgeable and mindful about cleaning.
It’s a pleasure to see that Puhastusekspert continues to train both us and our clients to be more knowledgeable and mindful about cleaning.
Reet Rämson
Ümberõpe puhastustööde juhiks koolitusel osaleja
My journey to Puhastusekspert came through chance and coincidence. Having previously only dealt with cleaning my own home, I realized during the first training days how much unnecessary time and resources I had been wasting on cleaning. While studying in the Level 4 Cleaning Service Supervisor training, which includes a large practical component, I gained a wealth of knowledge and skills — and the conviction that smart cleaning saves time, protects the environment, and results in truly clean surfaces.
Puhastusekspert has outstanding trainers who are true professionals, passionate practitioners, and deeply inspiring people. Having now achieved the Level 4 Cleaning Service Supervisor qualification, I am very grateful to the entire Puhastusekspert team and wholeheartedly recommend that everyone take part in cleaning training — it truly makes life SO MUCH EASIER.
Puhastusekspert has outstanding trainers who are true professionals, passionate practitioners, and deeply inspiring people. Having now achieved the Level 4 Cleaning Service Supervisor qualification, I am very grateful to the entire Puhastusekspert team and wholeheartedly recommend that everyone take part in cleaning training — it truly makes life SO MUCH EASIER.
Maire Raidvere
Järvamaa Haigla
For Järvamaa Hospital, cooperation with Puhastusekspert specialists has provided invaluable experience and effectiveness in developing a modern cleaning process for a healthcare facility. By thinking and acting based on evidence, we have been able to enhance patient safety and the quality of healthcare services as part of our infection prevention efforts.
Through the collaboration between Järvamaa Hospital and Puhastusekspert OÜ, a new cleaning concept for the hospital was created — establishing updated cleaning principles and implementing a quality monitoring system for cleaning work based on the INSTA800 standard for defining and assessing cleaning quality. Building on this foundation, we purchased entirely new cleaning tools, set up a modern cleaning center, and conducted the first training sessions.
When comparing cleaning “before” and “after,” the difference is remarkable — cleanliness is now achieved in a much more efficient and sustainable way, and the results are significantly better. Although the new system initially required substantial time and resource investment, today we can confidently say that it has been a highly profitable investment in the quality of healthcare services!
Through the collaboration between Järvamaa Hospital and Puhastusekspert OÜ, a new cleaning concept for the hospital was created — establishing updated cleaning principles and implementing a quality monitoring system for cleaning work based on the INSTA800 standard for defining and assessing cleaning quality. Building on this foundation, we purchased entirely new cleaning tools, set up a modern cleaning center, and conducted the first training sessions.
When comparing cleaning “before” and “after,” the difference is remarkable — cleanliness is now achieved in a much more efficient and sustainable way, and the results are significantly better. Although the new system initially required substantial time and resource investment, today we can confidently say that it has been a highly profitable investment in the quality of healthcare services!
Anti Aaremaa
Maanteeamet
The Estonian Road Administration has already based its cleaning service procurements on the INSTA 800 framework. In my work, which also involves participating in cleaning quality inspections, I have seen firsthand that INSTA provides a clear and common understanding between the client and the contractor. The client receives a service that matches the desired quality profile, and the contractor knows exactly what results must be achieved. As the saying goes — beauty is in the eye of the beholder — but INSTA helps avoid unnecessary disputes over whose eyes those might be.
From a practical standpoint, I have observed that since the implementation of INSTA, the overall quality of cleaning services has improved. At my employer’s initiative, I was sent to attend INSTA theoretical training. To be honest, I joined the course with a bit of skepticism and mainly out of professional necessity — just to “get it done.” However, in the end, I felt that I had broadened my horizons in this field, gained valuable new knowledge, and met wonderful people. The training conducted by Puhastusekspert OÜ was exceptionally professional!
From a practical standpoint, I have observed that since the implementation of INSTA, the overall quality of cleaning services has improved. At my employer’s initiative, I was sent to attend INSTA theoretical training. To be honest, I joined the course with a bit of skepticism and mainly out of professional necessity — just to “get it done.” However, in the end, I felt that I had broadened my horizons in this field, gained valuable new knowledge, and met wonderful people. The training conducted by Puhastusekspert OÜ was exceptionally professional!
Jane Arumäe
Puhastusekspert vilistlane ja ettevõtja
Studying at Puhastusekspert gave me the knowledge and guidance on which I built my own home cleaning business. I recommend it to anyone who wants to grow from learning the basics of cleaning to becoming a professional, gaining confidence, and mastering the right techniques.
When you know how to clean smartly, you protect both yourself and the environment — and the results are satisfying for both you and your clients. I can truly say that studying at Puhastusekspert is a wise investment in your own skills and future.
When you know how to clean smartly, you protect both yourself and the environment — and the results are satisfying for both you and your clients. I can truly say that studying at Puhastusekspert is a wise investment in your own skills and future.
Sulev Hallik
Jaemüügidirektor
Since starting our cooperation with Puhastusekspert, the Stokker cleaning equipment sales team has developed a much broader interest in the entire cleaning field. This is thanks to the trainer, who managed to make a chemistry-intensive and complex subject simple and practical.
Previously, our sales team mainly focused on the technical aspects of machines, equipment, and surface coatings, but now they’ve gained the knowledge and skills to handle different types of dirt and contamination. While the best cleaning agent is often just a moderate amount of clean water, that alone isn’t always enough.
Puhastusekspert trainings help participants acquire new knowledge in a fun and engaging way. A big thank-you!
Previously, our sales team mainly focused on the technical aspects of machines, equipment, and surface coatings, but now they’ve gained the knowledge and skills to handle different types of dirt and contamination. While the best cleaning agent is often just a moderate amount of clean water, that alone isn’t always enough.
Puhastusekspert trainings help participants acquire new knowledge in a fun and engaging way. A big thank-you!
Mai-Liis Kolk
Kaubanduskeskuste spetsialist/SC Operations Specialist
I am very grateful to Puhastusekspert OÜ for the great work they do in making our environment cleaner. In our company, we had long been concerned about insufficient cleaning quality but didn’t really know how to address it.
Only after the Puhastusekspert training and the on-site audit did my eyes open — I realized how many things we had been doing wrong and finally understood what steps we can take to improve the situation.
Only after the Puhastusekspert training and the on-site audit did my eyes open — I realized how many things we had been doing wrong and finally understood what steps we can take to improve the situation.
Jānis Ozoliņš, PhD
Läti professionaalse puhastuse ja kinnisvarahalduse liit
The Latvian Association of Professional Cleaning and Facility Management has been cooperating with Puhastusekspert since 2014, when our delegation first had the opportunity to learn about Estonia’s experience and expertise in the field of cleaning services. That was the beginning of our collaboration with Puhastusekspert, whose team has organized and served as judges for national cleaning service competitions in Latvia. Together, we have also held several INSTA 800 standard seminars for both beginners and advanced professionals.
We are very satisfied with our cooperation and highly recommend Puhastusekspert to everyone — both in Estonia and abroad. The staff at Puhastusekspert are true professionals in their field.
We are very satisfied with our cooperation and highly recommend Puhastusekspert to everyone — both in Estonia and abroad. The staff at Puhastusekspert are true professionals in their field.
Kati Tammjärv
AS Eesti Liinirongid
Our cooperation with Puhastusekspert OÜ began in 2010. At first, we received consultations and cleaning-related training, and step by step we started improving our cleaning processes — getting familiar with the mop washing machine and the pre-moistened textile cleaning system, learning about microfiber cloths and how to use them properly. It was not easy at the beginning, as the “stone age” principles of buckets and old rags were deeply ingrained and hard to let go of.
Thanks to the professionalism and strong support of Puhastusekspert specialists, our level of awareness and expertise is now very high. Our cooperation became even closer with the arrival of new trains — we have since ordered cleaning audits, time measurements, quality inspections, and received many valuable tips and recommendations.
In 2015, we made our partnership official by signing a cooperation agreement based on the INSTA quality standard. Today, we are very satisfied with the service provided and especially appreciate Puhastusekspert OÜ’s ability to respond quickly to our concerns, answer questions, and find solutions in various situations.
We can confidently say that we have made great progress in cleaning — and it’s largely thanks to Puhastusekspert’s support. The Puhastusekspert team is remarkably positive, friendly, and helpful! Based on our long-term cooperation, we wholeheartedly recommend Puhastusekspert OÜ to other companies as well.
Thanks to the professionalism and strong support of Puhastusekspert specialists, our level of awareness and expertise is now very high. Our cooperation became even closer with the arrival of new trains — we have since ordered cleaning audits, time measurements, quality inspections, and received many valuable tips and recommendations.
In 2015, we made our partnership official by signing a cooperation agreement based on the INSTA quality standard. Today, we are very satisfied with the service provided and especially appreciate Puhastusekspert OÜ’s ability to respond quickly to our concerns, answer questions, and find solutions in various situations.
We can confidently say that we have made great progress in cleaning — and it’s largely thanks to Puhastusekspert’s support. The Puhastusekspert team is remarkably positive, friendly, and helpful! Based on our long-term cooperation, we wholeheartedly recommend Puhastusekspert OÜ to other companies as well.
Rinel Pius
SOL Baltics
SOL serves its clients across the Baltics, and because of that, I can compare the cleaning markets of Estonia, Latvia, and Lithuania. I dare say that Latvia is about five years behind Estonia, and Lithuania about ten — in terms of cleaning methodology, training, and business culture within the cleaning industry. Estonia could easily be in the same position, but we’ve been fortunate — because this is where Helge Alt and Puhastusekspert were born. Thanks to their leadership, the cleaning sector in Estonia has developed into a truly high-level field. As pioneers of professional business culture in this industry, they are largely “responsible” for the fact that professional cleaning has become a natural and respected part of every business sector. Quality evaluation and measurement have gained a solid foundation through the implementation of the INSTA 800 standard. The trainings are highly educational — not only explaining how to do things but also why.
Personally, what I value most about the Puhastusekspert team is their passionate attitude toward the cleaning industry. While many companies simply aim to sell their product, Puhastusekspert always takes the time to carefully assess whether it’s truly the right solution for the client — whether it’s a complex task, a training, or an audit. SOL greatly appreciates the team’s practical mindset, professionalism, and down-to-earth approach.
Personally, what I value most about the Puhastusekspert team is their passionate attitude toward the cleaning industry. While many companies simply aim to sell their product, Puhastusekspert always takes the time to carefully assess whether it’s truly the right solution for the client — whether it’s a complex task, a training, or an audit. SOL greatly appreciates the team’s practical mindset, professionalism, and down-to-earth approach.
Relika Vaher
Rapla varahaldus
I would like to thank Puhastusekspert for the excellent “Performance-Based Cleaning” training. The theoretical part was especially valuable thanks to the photo examples, which helped to better understand and connect the topics covered. The images made it much easier to grasp the use of different cleaning techniques and tools, making the theory far more practical and engaging.
All activities and tasks were well-structured, and the trainer explained each step thoroughly. Thanks to this, we quickly understood how to apply the theoretical knowledge in practice, and I’m confident that these skills will be very helpful in our daily work.
All activities and tasks were well-structured, and the trainer explained each step thoroughly. Thanks to this, we quickly understood how to apply the theoretical knowledge in practice, and I’m confident that these skills will be very helpful in our daily work.
Rinel Pius
SOL Baltics
SOL teenindab oma kliente üle Baltikumi ja sellega seoses oskan võrrelda Eesti, Läti ja Leedu koristusturgu. Julgen öelda, et Läti on Eestist maas umbes 5 aastat ja Leedu umbes 10. Puhastuse metoodika, koolituse ja ka puhastusvaldkonna ärikultuuri poolest. Eesti oleks ka sama kaugel, kuid Eestil on vedanud. Sest just meie riiki sündis Helge Alt ja temaga koos