Online · MS Teams · Starting 24 November 2026
Cleaning Supervisor Programme (based on EQF Level 4)
A practical micro-credential programme for those who drive quality improvement and lead change inside cleaning organisations
Give your training, quality, or operations manager the self-confidence, mentor support, and practical tools to lead real improvements — better quality, less waste, measurable results.
20,000+people trained
28years of experience
145+training courses per year
EQF Level 4occupational standard basis
Why this programme?
What your team will be able to do after completing this programme
Real workplace results — not just theory. Every outcome is directly connected to day-to-day operations.
✓Improve cleaning quality using measurable criteria
✓Organise work more efficiently without increasing labour costs
✓Reduce chemical and resource consumption
✓Lead and motivate cleaning teams professionally
✓Support sustainability and ESG goals through evidence-based cleaning
✓Receive Puhastusekspert’s Cleaning Supervisor micro-credential, based on the EQF Level 4 standard
Why is this programme unique?
✓Based on European occupational standards
✓Linked to EQF Level 4 competences
✓Developed by international experts
✓Focused on real workplace improvements
✓Combines quality, sustainability, leadership and productivity
✓Practical assignments linked to participants’ own workplaces
✓A long-format, mentor-led process — because real operational change only sticks when it’s built over months, not days
Why 5+ months, not a few days?
Experience shows that leading real change in a cleaning operation is a process, not an event. It works best with time, experienced mentors, and a peer group to test ideas with — that’s the biggest difference in this programme. The real return on investment shows up once changes are implemented in your own operation and the results are measured: better quality, less waste, fewer repeat cleans.
Who is it for?
Built for people who lead change — not a first step into the industry
This programme is designed for people who already work for a cleaning company or a company with its own cleaners. Since assignments are built around your own workplace, it works best if you’re currently active in a cleaning role — not for someone starting from zero with nowhere to put the lessons into practice.
You are a key person in a cleaning company or a company with its own cleaners — a training, quality, development, or cleaning operations manager
Your organisation is investing in your growth and counts on you to bring measurable improvements back to your team
You want practical, mentor-supported tools you can apply directly in your own operation — not theory alone
The best results come in twos: we recommend registering with at least one colleague from the same organisation, so you can discuss and drive change together
Curriculum
What you will learn
Practical skills you can apply from day one — from cleaning techniques to leading a team.
✓Fundamentals of professional cleaning
✓Cleaning different surface materials
✓Staff instruction methods
✓Professional use of cleaning chemicals
✓Offices, schools and healthcare facilities
✓Ergonomics and safe work habits
✓Customer service in cleaning
✓Sustainability and ESG in facility services
Practical, hands-on learning — every session can be connected to your workplace
Study format
130 hours — structured around your life
Live sessions every week on MS Teams, with individual support and self-paced study in between.
40 hours
Live online sessions via MS Teams
20 sessions × 2 hours/week
3 hours
Individual counselling online
87 hours
Independent study, at your own pace
📅One 2-hour live session every week — easy to fit around a full-time job.
Included in the programme
Everything you need to succeed
The Cleaning Handbook (in English)
170-page professional reference guide — yours to keep. Worth 28.99 €, included for free.
Professional cleaning supplies kit
A starter kit of tools and materials shipped directly to you.
Mentor support & peer group
Direct access to your trainers plus a peer group of supervisors from other organisations throughout the programme.
Full e-learning access
Slides, videos and tests via the LearnDash platform.
Your trainers
Learn from experienced professionals
Both trainers bring decades of hands-on experience in cleaning management, training, and quality assurance.
Helge Alt
Senior Trainer & Cleaning Expert
Over 25 years of experience in professional cleaning, quality management, and trainer education. Co-author of the Estonian Cleaning Handbook and developer of national cleaning standards.
View profile →
Merlin Salu
Trainer & Programme Coordinator
Specialist in cleaning supervision, team leadership, and professional development. Experienced in delivering international training programmes and supporting participants through the learning process.
View profile →
What’s in your kit
16 professional cleaning supplies — shipped to you
Each participant receives a complete professional starter kit. You will use the same tools during the programme that you would use on the job.
🚚 All 16 items shipped directly to your address · Included in the programme price
Practical details
Key information
Course dates
24 Nov 2026 – 20 Apr 2027
Delivery
100% online – MS Teams
Programme basis
Cleaning Supervisor micro-credential
based on the EQF Level 4 standard
based on the EQF Level 4 standard
Group size
8–20 participants
2 or more per company recommended
2 or more per company recommended
Entry requirements
None formally
best for those active in a cleaning role
best for those active in a cleaning role
Platform
LearnDash + MS Teams
Investment
All-inclusive pricing — no hidden costs
Training, materials, handbook and delivery kit all included. Groups of 3+ from the same organisation? Contact us for a quote.
€2209
per participant · all taxes and shipping included
✓All 20 live training sessions (40h)
✓Individual counselling (3h)
✓The Cleaning Handbook in English
✓Professional cleaning supplies kit
✓Slides, tests and videos in LearnDash
✓Mentor support & supervisor peer group
✓Shipping included
Get in touch
Register for the programme
You can fill in the registration form or the call-back form further down this page.