Cooperation with Puhastusekspert OÜ started in 2010. Initially, we received consultations and training in cleaning from them, we moved step-by-step forward in providing cleaning services – we got acquainted with the mop cleaning machine and the cleaning system with pre-moistened cleaning textiles, we got to know microfiber cloths and how to use them. It all came with a lot of work and effort at the beginning, because the basics of the Stone Age when one would use a bucket and an old rag were very much instilled in us and this was difficult to let go.
Thanks to the help and great support of the professionals at Puhastusekspert, our awareness is now at a very good level.
Cooperation became closer with the arrival of new trains – we have asked them to perform cleaning audits, cleaning time measurements, quality controls and have received a lot of instructive advice and recommendations.
Since 2015, we made it official and signed a cooperation agreement based on the INSTA quality standard. At the moment, we are very satisfied with the service offered, we especially appreciate the ability of Puhastusekspert OÜ to respond quickly to our concerns, answer questions and find a solution to various situations. We dare to say that we have taken a very big step in cleaning, this is thanks to the support of the professionals at Puhastusekspert.
Kati TammjärvAS Eesti Liinirongid
SOL serves its customers all over the Baltics and this is why I am able to compare the Estonian, Latvian and Lithuanian cleaning markets. I dare say that Latvia is about 5 years behind Estonia and Lithuania about ten. This is in terms of cleaning methodology, training and also the business culture of the cleaning field. Estonia would be as far as the others, but Estonia has been lucky. Because it was in our country that Helge Alt was born and with her also Puhastusekspert. Under their leadership, the Estonian cleaning industry has developed to a very high level in Estonia. As a leader in the business culture of the field, they are certainly “guilty” of professional cleaning becoming a natural part of all branches of business. Quality assessment and measurement has become framed in the form of implementing INSTA 800. Trainings are comprehensive, this is so precisely because you are explained of why to do something, not just how to do it.
Personally, I appreciate most the passionate attitude that Puhastusekspert has in the field of cleaning. While many companies simply want to sell their product, then Puhastusekspert always thoroughly investigates whether it is wise for their customer to use that product. Be it complex work, training or audit, SOL really likes the sensible attitude of the whole team and being really grounded in what they do.
Rinel PiusSOL Baltics
I participated in the training “Retraining to be a Cleaning Manager (EstQF level 5)” and was very satisfied with the training. I have learned a lot of new techniques in my work and the acquired skills in choosing cleaning products have been very helpful. I have already advised my loved ones on the topic of cleaning products and helped to choose both cleaning supplies and cloths. I have also discovered favourite accessories that I had no idea of existing before and the same is true for tools. In addition, I have met several good new friends from the training, with whom we still communicate outside the training and from whom I ask for advice if necessary.