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Testimonials

Different trainings taught by Puhastusekspert gave me the knowledge and guidance on which I have created my home cleaning business. I recommend Puhastusekspert to all those who want to become a professional starting with a basic knowledge of cleaning, to gain confidence and acquire the right work techniques in the process.

If you know how to clean wisely, you will protect yourself and the nature with the results also being satisfying for both yourself and the customer.
I can say that learning at Puhastusekspert is a smart investment in your own skills and your future.

Jane ArumäeAlumna of Puhastusekspert trainings

AS Järvamaa Haigla has been provided with invaluable experience and efficiency in the development of a modern cleaning process for a healthcare institution by cooperating with the professionals at Puhastusekspert. By thinking and acting based on evidence, we have been able to increase patient safety and the quality of healthcare in the process of preventing the spread of nosocomial infections.

In cooperation of AS Järvamaa Haigla and Puhastusekspert OÜ, a new cleaning concept was created for Järvamaa Hospital, new cleaning principles were created, and a cleaning monitoring system based on the INSTA800 standard was implemented for agreeing on the quality of cleaning and evaluating it. These new bases have required us to buy completely new accessories, set up a modern cleaning centre and we have conducted first trainings on the standard. If we think about cleaning “before” and now, a lot has changed – a much more economical way of cleaning has been created and the result is so much better than before. We had to invest in the whole system initially, but today we can say that it has been a very profitable investment in the quality of healthcare!

Maire RaidvereJärvamaa Hospital

The Road Administration has already used the INSTA 800 platform to form the basis for procuring cleaning services. In my work, which also includes participating in the quality control of cleaning, I was convinced of INSTA providing a clear dimension between the customer and the contractor to understand things in the same way. The customer receives the service that corresponds to the desired quality profile and the contractor knows exactly what the result is they need to achieve. Because as they say – beauty is always in the eyes of the beholder, but INSTA helps to avoid meaningless disputes on the topic. In the past, I have seen from a practical viewpoint that the level of cleaning service has improved since the implementation of INSTA. At the initiative of the employer, I was directed to an INSTA theory training. Honestly, I came to the training with a little prejudice and rather from a professional need to just “do it”, but in the end I felt that I had at least broadened my horizons in the field, gained new knowledge and met nice people! The training was conducted very professionally by Puhastusekspert OÜ!

Anti AaremaaEstonian Road Administration

I am very grateful to Puhastusekspert OÜ for the wonderful work that they make in ensuring a cleaner environment. We have been constantly worried about the insufficient quality of cleaning in our company, but we have not been able to do anything to improve it. Only now, after their training and audit in the real situation, did my eyes open and I realise how wrong we have done everything so far and I have also understood what we can do to change the situation.

Mai-Liis KolkSC OPERATIONS SPECIALIST

The Latvian Association of Professional Cleaning and Property Management has been cooperating with the company Puhastusekspert since 2014, when a delegation of our Association got the opportunity to get acquainted with Estonia’s experience and skills in the field of cleaning services for the first time. This is where our cooperation with Puhastusekspert began, the staff of which has organised and been evaluators at national professional competitions in the field of cleaning services in Latvia. We have jointly organised several seminars on the INSTA 800 standard for both beginners and advanced learners.

Jānis Ozoliņš, PhDProfessional Cleaning and Facility Management Association of Latvia